Responsibilities
Restaurant Operations Manager
Join Our Prestigious Hotel Team!
Hotel Jobs 2024 | We are looking for a dynamic and experienced Restaurant Operations Manager to lead our dining outlets and ensure that our guests receive the highest level of service. If you’re passionate about the hospitality industry and have a strong commitment to excellence, we want you to be part of our team!
Key Responsibilities: Hotel Jobs 2024
- Deliver Outstanding Service: Ensure prompt, efficient, and accurate service to all customers, achieving high levels of guest satisfaction. Hotel Jobs 2024
- Restaurant Setup & Maintenance: Set up and maintain the outlets according to hotel standards, creating a welcoming atmosphere for guests. Hotel Jobs 2024
- Maximize Seating Efficiency: Monitor reservations and professionally allocate tables to optimize seating capacity. Hotel Jobs 2024
- Menu Development: Collaborate with the Director of Food & Beverage and Restaurant Managers to determine menus and pricing strategies. Hotel Jobs 2024
- Monitor Supplies & Costs: Control the quantities, costs, and quality of supplies to ensure smooth operations and budget adherence. Hotel Jobs 2024
- Budget Preparation: Prepare both capital and operational budgets for the year.
- Maintain Guest Histories: Ensure that guest histories are maintained and updated daily to personalize service. Hotel Jobs 2024
- Employee Supervision: Ensure that all employees adhere to hotel policies and standards for service.
- Marketing & Promotion: Propose and participate in marketing, promotions, and advertising efforts for the restaurant. Hotel Jobs 2024
Operational Efficiency: Hotel Jobs 2024
- Hotel Jobs 2024Upselling Techniques: Practice and train staff in upselling to increase average per guest spend.
- Policy Development: Propose changes in policies and procedures to improve service efficiency.
- Daily Briefings: Conduct daily briefings to communicate essential information to the team.
- Cost Control: Implement measures to reduce pilferage, breakage, and cut down operational costs.
Staff Training & Development: Hotel Jobs 2024
- On-the-Job Training: Ensure staff receive continuous training to maintain service excellence.
- Career Development: Plan career development and succession for subordinates, ensuring they have the tools and training to grow.
- Appraisals & Feedback: Use appraisal systems to review employee performance and guide their development.
- Hiring & Promotion: Assist in hiring, recommending promotions, and disciplinary actions.
Standards & Compliance:
- Ethical Standards: Uphold the highest ethical standards in conduct, putting customers first and building a trustworthy team environment.
- Guest Experience: Create a customer-centric environment by anticipating guest needs and ensuring attention to detail, respect for privacy, and warmth in service.
- Safety & Security: Ensure the safety, security, health, and environment of guests, employees, and company assets are safeguarded.
- ISO Compliance: Ensure compliance with ISO 14001, ISO 22000, and OHSAS 18001 standards.
What We’re Looking For:
- Proven experience in restaurant operations or management.
- Strong leadership and communication skills.
- Ability to optimize seating, control costs, and maintain high service standards.
- Commitment to staff development and training.
- Familiarity with ISO standards is a plus.
Join Us!
If you are ready to take on a leadership role in a dynamic, fast-paced environment, apply today and contribute to delivering an exceptional dining experience for our guests.
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